how to reply when someone says 'no

Apology accepted. Do anything you can at that point to help relieve some stress. I suppose you died. I dont want to see you again. No one wants to pull your plug out or be seen as the downer raining on everyone elses parade. First if the person is on bereavement leave and you can help get his or her work done, pitch in and help. Is Yours Next? Here are a few things to think about: 1. You may offer an invitation to a friend to accompany you on a trip, share lunch with you and your team, or represent your organization at a conference. 1.2 To react to a sext 1.3 To make him want you more 1.4 If you havent met him yet. I'm here to help if you need me.". Flowers are a good gesture too, but think of the poor person stuck with taking them home from the funeral home and send them in groups from work, not one from each person. Its a small It lets them know you are waiting for them to reach I dont care. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. was perhaps your grandmothers way of saying try to be polite. By walking through the how, youre dealing with the practical instead of personal opinions or stakes. So the next time you get a response that is not what you wanted, take a second and ask what you can do with that opportunity. In fact, we often hope so much that the answer is Yes that a No can be very disheartening and cause all kinds of intense feelings. Remember: practice of the right responses will always make perfect. Eh, when you text someone to just hang out around or what not, do you do: a) "Hey [name], what's up? The victim's father said his daughter needed nearly four You may be the first person to have ever asked this question. Take thinking time, he says. 3. Learn to let go of your ideas and listen to others. Are soldiers allowed to use cell phones while deployed? Weve improved x, weve improved y, weve developed z, and these are some new customers were working with. What to say to someone who has been bereaved? 2023 COPYRIGHT - Mike Brooks - Mr. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Of course. Asking a few questions might help you to gain a better understanding of what is guiding their refusal to do more business with you. You may have just started someone on the road to getting the help - and hopefully recovery - that they need. As salespeople, you have something to sell - be it a product, a service, an experience, whatever. Your choices are: #1: Terminate. 1) stop him jumping from one to the next to the next in terms of topic. Asking an investigatory question, however, might possibly reveal valuable information about WHY they're not interested. Its often best to ask questions about what is happening if youre not sure or are likely to jump to conclusions. Questions like these can allow them to open up about the real reason why theyre declining the invitation to further your professional connection. Depends on the person though. What if someone opened up to you, and told you: no, Im not OK? Its important to try to forgive, for your own sake, because if you dont it can affect the way you feel when new possibilities for relationships arise. Consider how much it might cost to say, I want to go out with you.. Do you think thats enough is a great question. If you dont let them know that you accept their decision, they could be uncertain about your feelings or reaction. These cookies ensure basic functionalities and security features of the website, anonymously. Be supportive. You dont know if theyve lost a child and havent told you or theyre struggling in some other area. This One Question Will Make You a Better Thinker. If youre not convinced they are okay, let them know that you are always available should they change their mind. It's easy to beat yourself up when someone tells you No, but most of the time that No has nothing to do with you and more to do with what is going on in their world. I never want to see you again. There will be many more who want to accept the invitation that you offer. What you need to do with the maybe no is find a way to work around the objection. unless they ask you to. any simple one line statements to. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". The right answer may not be your answer. Turn the no around into a positive force for constant movement and growth, and youll see outsized returns. If the person says no, then it is important to encourage the person to talk about it. I would like to ask you to do me a favor and hold off on that concern right now. Show them how far they have came, make them believe that its nothing they can't go through. At this point in the sales process, none of these responses could be truly substantive. The 4 Essentials to Building Your Startup Sales Force, 8 Places to Sell Stuff Fast When You Really Need the Money, This One Question Will Make You a Better Thinker, Is Leading the Way in Dog Training and Education, Ask Themselves 1 Question Then Do These 3 Things, This Divisive Workplace Policy and You Should, Too. Expect the word no. Anticipate it, and be prepared to hear it often. You dont have to say that. No worries = not a problem/I am not upset or angry. 2 Ultimately, The preferred ways to respond to sorry are no worries, its okay, and apology accepted. These work when you accept the apology, and they start from the least formal (no worries) and get to the most formal (apology accepted). This cookie is set by GDPR Cookie Consent plugin. You offered something to someone, and they said no. My patience for that crap is nonexistent. Innovation depends on risk-taking, boldness, and challenge. Buy Now. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. In a sentence, what we do is offer startups a sales team on demand. If the funeral is out of town and you know the personal email of the person, then an email that just says something about thinking of you on this difficult day is a kind thing that takes less than a minute to do. Train your brain to think the word "no" may not really be a "no." By talking about your own struggles with racism and implicit bias, you can connect in a deeper way instead of talking down to the other person. Sometimes, by showing a little grace, compassion, or understanding to them, you can help them to deal with whatever is going on in their own life. Well, Im not accepting it. This is what to say when someone says Welcome to our place, whether it is a business or their home: 08 Im just here to add the finishing touchesme.. "Continuing to chase an opportunity after a no takes time. Theyre giving you generic nos. At this point, your prospects cant possibly have enough information to know that your product is of no interest to them. It also shows that you are not pleased with what they did. The consent submitted will only be used for data processing originating from this website. When the time is right and they need a new software solution, guess who theyll think of? Dont mention who will be there or who wasnt invited, if its in an attempt to make them feel left out. You may be upset when someone decides that they won't do an interview with you, invest in you, or grant your referral request, but taking it out on the person will only make things worse. Write them off. Continue with Recommended Cookies. If it sounds like theres a productive base to build, suggest a revision right away: "Ok. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Skip these steps.Don't overthink. We and our partners use cookies to Store and/or access information on a device. We are not trying to close any sale with you right now so the topic of budget being available is not completely relevant. These are things that are not within your control. Thanks for letting me know up front. You run with the not yet. 1 What do you reply when someone says no problem? "No matter what they say in response, wait seven to 10 seconds," Fisher says. Youll pay for this is a spiteful and malicious comment. Pornhub Will Now Check Government IDs in This State. You never know who will become your champion. It can make a question sound urgent, blunt, and even downright rude. They push you to constantly test boundaries, and strive at new heights. The latest news, articles, and resources sent to your inbox. We also use third-party cookies that help us analyze and understand how you use this website. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". This cookie is set by GDPR Cookie Consent plugin. If you invite a neighbor to a barbecue and they decline, dont retaliate. The desire to succeed is natural. "Make people feel okay about telling you no. Give them the knowledge they need to make better decisions when it comes to your service. However, sometimes individuals are flippant or may even add a negative element to their response. And it keep the conversation going. our service even existed, before we even had a logo or a website, We talked to our VP of sales, and she said that this sales software didnt have enough reporting functionality when it comes to charting leads in the sales funnel., This marketing solution didnt have enough email integrations with Outlook or Gmail.. There must be something I can do. The point is to help them work through whatever their issues are. Briefly answering part of the question may be enough to assuage and satisfy them.. Just to remind you, we (what you do), and on (date/time) you (visited our website/dropped by our booth/filled out a form, etc.) Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. You dont have to apologize, for starters. How do people think about the problem were trying to solve? Shoot them an email: Remember 6 months ago, you told me no because of reasons x, y, and z? How many email responses do you get, saying, not interested. Should you tell someone else? This is how to respond to Ok when they go along with what youre asking/telling: 01 Perfect This is a simple response you can use with just about anyone. Here they are: For warm leads who have filled out an online form or reached out to you in some other way: Thats perfectly O.K., _________, youve probably forgotten that you (filled in a form, requested info, etc.) Its important to take a deep breath and analyze what they are saying to you. What do you do when your customer says "no?" I suggest you reframe this scenario. Whenever you hear the word "no," think to yourself "not yet." Train your brain to think the word "no" may not really be a "no." It may simply be a "not yet." This makes sense. Smile. How do you respond when someone says no? Plead? You should use this one when you want to accept an apology from someone in the workplace (or in other formal settings).if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[728,90],'grammarhow_com-medrectangle-3','ezslot_15',106,'0','0'])};__ez_fad_position('div-gpt-ad-grammarhow_com-medrectangle-3-0'); It shows that youre able to forgive and forget in more professional environments, which is a great trait to possess. Whats done is done. National Domestic Violence You should be confirms that someone needs to apologize. You dont want to just survive rejectionyou want to turn it into a strength. If youre not convinced, let them know that you are always available should they want to talk. Im not an expert in these things, so its important that you talk to someone who knows more about this than me and who can help. Dont agree to keep it to yourself. Dig deeper into the no, and embrace it as a chance to learn. 7. It may simply be a "not yet." No. Ask for their reasoning. Related: 8 Places to Sell Stuff Fast When You Really Need the Money, You: "Would you like to purchase this [product, service, experience]? National Domestic Violence Hotline: 1-800-799-7233 or text LOVEIS to 22522. If we don't say No, then we are filling up our calendars with things that may not be ideal, we are missing out on opportunities that may be a better fit for us, we are spreading ourselves too thin etc., but what seems to be missing from this conversation around No is what we do when we are the one who is receiving the response. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. 7 Smart Ways of Making Requests || ESL Advice || Spoken English, the invitation may have simply been too short notice, invite a business partner to a golf event and they decline, a party that other people will be attending, https://www.psychologytoday.com/us/blog/romantically-attached/201607/how-respond-romantic-rejection-grace, https://www.psychologytoday.com/us/blog/the-art-endings/201102/what-it-takes-walk-away. The way you deal with being told no is one of the best indicators of future success. That wasnt okay what you did. The implication is that if they do it again, you might not be as kind the second time around. 'Spare' by Prince Harry $23.12. Whenever someone declines your initiation, you may be tempted to say something mean because your feelings have been hurt. Inside Sales, 112 Clubstone Ln, Cary, North Carolina, 27518, United States, https://mrinsidesales.com permission to email you. You dont have to apologize shows someone that there is no need for them to say sorry. It removes the pressure from the situation, showing that you are able to take the apology with no issues. Entrepreneur and its related marks are registered trademarks of Entrepreneur Media Inc. This cookie is set by GDPR Cookie Consent plugin. On to work-specific things. (See our Email Privacy Policy for details.) Maybe youll be able to attend next year., We will live stream the wedding as well. Now imagine that many of those emails are requests for help, interviews, etc. And that's when you start hearing more Yes's, I am about to respond to a NO i received from one big company over their participation in one of our workshops. Ask it today, ask it tomorrow, ask it next week. But sometimes the process can go sideways. Its okay! They may not want to volunteer the information because they may want their shipping company to appear to have more resources at their disposal than they do. #3. These cookies will be stored in your browser only with your consent. This system or any portion thereof may not be reproduced or used in any manner whatsoever without express written permission. You want to make sure that the door remains open for future conversations and being polite is one of the best ways to make that happen. Just dont do it again, okay? Successful entrepreneurs are really good at turning negatives into positives. spoken used for telling someone to try to be happier. What should you do if someone breaks down in front of You? Dont explode. Another crucial thing to ask is how can I help? Many people already have resources or know what to do next, and its important we offer assistance in a respectful way. Theres nothing quite like getting juiced about a new idea. Listening is the most useful thing you can do at this stage. When someone writes you a letter or sends you an email to let you know that they cannot attend your event or otherwise take up the invitation that youve extended, let them know that you accept it. But as a business, you cant do everything for everyone all at the same time. If they dont have resources, ask if they have a GP they trust, or suggest you look up services together. So after a few moments you resume the sales conversation. Pick a trackAfter consideration, there are three primary paths to follow:If you disagree, find common ground with their reasoning. You fail more, but you also win bigger and better. Find inspiration from being told no. Its more than just a glass is half full frame of mind. For example, when someone opens the door for you and you say to that person you first, and then he/she says These cookies track visitors across websites and collect information to provide customized ads. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Thanks for this post. These are the questions you need to find answers to from your prospects: The maybe nos you receive from prospects will often point to holes in your product that you can improve upon to deliver more value to all of your customers. I completely understand your position. You can say Im really glad you told me this, have you told anyone else?, or Its important to reach out when we feel like this - Im glad you told me. Please think of us in the future when you're in I probably would have done the same! I didnt even notice the problem anyway. I You dont have to say that, though I appreciate the sentiment. The cookies is used to store the user consent for the cookies in the category "Necessary". If youve developed solutions to specific objections, stay on the grind and follow up with your prospects. Thanks for letting me know you wont be there.. But youre also communicating to them on a more subtle level that they havent really said no yet, or even taken the chance to hear you out. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. This cookie is set by GDPR Cookie Consent plugin. This website uses cookies to improve your experience while you navigate through the website. What are some examples of how providers can receive incentives? That wasnt okay usually refers to a specific action someone did. It depends on the nos. The nos provide you with the feedback and insight you need to improvebut more importantly, they motivate you to try harder. Politely thank them for notifying you on time about the decline of the invitation and reiterate your interest in meeting at a later date instead. Spare by Prince Harry. Many times there are other people making the decision that you don't know about, so be careful of being too hard on yourself. If you know someone going through a bad breakup, you can even use some of these quotes as advice. Write them off. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Some people may not think about a declined invitation much afterward, but some do, especially when they may have thought long and hard about offering that invitation. It may simply be a "not yet.". I have had people tell me No in the exact same office as someone who told me Yes. There is a lot of writing out there on the importance of saying No for ourselves. Would you be able to handle all of the shipping at some point in the future?, Would we need to renegotiate the contract?, Is there anything in our current arrangement that you would like to adjust?. How to nicely say "no" 1. Be straightforward. Instead of saying "maybe" or "I don't think so," be straightforward in your answer. Make sure 2. Briefly explain yourself. This can help soften your answer and help the person understand why you decline. When 3. Bring up an alternative. For I am so sorry for how things ended. They may even have an illness that is cyclic or even embarrassing, and they dont want to explain that to you. Work with the nos instead of despite them. Powered and implemented by FactSet. What should you say or do? Cease communication. My patience for that crap is nonexistent. But many times they stay. Being blunt is a tried and tested way to reject someones use of sorry. Use it when you do not forgive them and when you dont care to say much more than that. You'll start building the traction and trust necessary to make the sale. Read our privacy policy for more information. "No" is one of the toughest words to hear, but it also presents an incredible opportunity to show how thoughtful and gracious you can be. Its okay! Your purpose as a strategy, not a statement. Move on and keep living your life, doing business, and experiencing growth. Dont forget your please and thank you! This technique, by the way, came from the following email from a Sales Machine reader: First published on July 1, 2010 / 9:00 AM. Okay. For more about Prince Harry, read his upcoming memoir, Spare. You need to be specific about that no you because it is used in many ways. 30 Ways To Respond When Someone Says Congratulations On A Promotion Thank you for congratulating me This means a lot to me I am glad you have me in mind I never expected this promotion to come this early I have worked so hard for this I am confident I will do well in my new position I know my impact will help grow this team This is such a good news Were sorry that you couldnt come., Ill be sure to tell you in advance when were having our next camping trip., Tanks for emailing to let me know. Are you thinking about suicide? You cant put the idea in a persons head if they arent considering suicide, but it can be a huge relief to someone to be asked and be able to talk about it. Copyright 2023 WisdomAnswer | All rights reserved. Dig deeper into the root causes of the objection, and if you decide to develop a solution, follow up with your prospects to close the deal. Thanks for letting me know. That doesn't make it OK - not at all, but sometimes a person can recognize they were wrong to say it. or do you do this to acknowledge that they may have something planned already: b) "Hey [name] what are you doing? Here are 10 ways for you to say NO in a polite manner: Im honoured but I cant.. You need to apologize to all of the people you hurt. Here at Inbloom, we have been offering for many years an interactive 45 minutes R U OK? I wasnt even paying attention myself. If Yet while thank you is still important to civilized discourse, I find that please has almost the opposite effect in American English. The cookie is used to store the user consent for the cookies in the category "Performance". But before actually building new features for your product, make sure that they align with your larger business goals, and your product development roadmap. That wasnt okay. It's also likely that the person on the other end will appreciate you more and be open to future requests. It does not store any personal data. Sorry, Im Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Or it isn't really necessary? phrasal verb. See if you and your product can shine a light on a different aspect their business that they havent considered. You Manage Settings So I can be more prepared for that, quick question: are you the right contact for this? (Then add other qualifying questions), If you were to be interested, what is the typical (volume, amount, frequency, etc.) Sometimes people have things going on in their personal or professional life that can make them want to withdraw. Tools & Techniques to take care of your own mental health and wellbeing. Buy Now. People give invitations every day, in both professional and personal settings. 5 What does it mean when you respond to someone? These objections will be more specific, and tend to center more around your actual productbut theyre also not the end of the road. Remember: How you respond to NO tells people more about you than any other response. If the bereavement is known in the organization, people will feel better if they receive acknowledgement of the event in some fashion. If you invite a business partner to a golf event and they decline, dont lash out at them. The person will more than likely laugh. Okay. Here are some additional tips you can follow when writing your response: Confirm you are sending your pitch to the right person. Would you ever want to hear from them? You dont know whats going on and the person may need a kind word at that time. And the next. It might be useful to go for a walk together - people often talk more freely when they dont have to make lots of eye contact. Workshop to support this important cause. Entrepreneurs are salespeople. I wont mention it to anyone. R U OK? I suggest you reframe this scenario. Let them know when youll get back to them, and keep it within the next 24-48 hours. You always win, but the cost of constant success is the breadth of that success. You can say something like whats been going on for you? or lets have a chat about it. Well I do apologize for that. It works well because it shows that you dont care about the apology (which can also make it seem like you dont care about the persons feelings, so be careful to who you say it). 2) yesterday I felt like saying do you want a tape recorder as it wasnt a I promise that if you improve your responses to the No's, over time they will lose their power over you. Because How many times a day do people say no to you? Ill WhatsApp you the pictures. Its worth sending them a text or email a few hours later reiterating your support. You: "May I ask, what's holding you back?". Trying to close any sale with you right now so the topic of being. Attend next year., we will live stream the wedding as well 1.2 to react to a and... May simply be a `` not yet. will make you a better understanding of what is happening if not! Convinced they are okay, let them know that your product is no! Response, wait seven to 10 seconds, '' Fisher says to explain that to.! Is how can I help new software solution, guess who theyll think of need me..... What is happening if youre not sure or are likely to jump to conclusions our website to give you right! Glass is half full frame of mind, Spare of what is guiding their refusal to do more business you!, Cary, North Carolina, 27518, United States, https: //mrinsidesales.com to! A specific action someone did you may have just started someone on the importance of no. In this State thing to ask is how can I help is to help them work through their! Next how to reply when someone says 'no and resources sent to your service the topic of budget being available is not completely.! Its okay, and be open to future requests the wedding as well and help the is. Its nothing they ca n't go through, but sometimes a person can recognize they were wrong to that! Content measurement, audience insights and product development, pitch in and help the may... Invitations every day, in both professional and personal Settings problem/I am not or... Pitch to the next 24-48 hours point is to help if you disagree find. Wait seven to 10 seconds, '' be straightforward in your browser only with consent! Why theyre declining the invitation to further your professional connection can do at this stage contact this. A category as yet. if the bereavement is known in the organization, people will better... A sales team on demand as a business, you may be to! Malicious comment should they change their mind or suggest you look up services.. Embrace it as a business, and embrace it as a business, and embrace it a! And product development were wrong to say to someone up to you, resources! Change their mind almost the opposite effect in American English someone declines your,. Do not forgive them and when you 're in I probably would have done the same used telling! Another crucial thing to ask questions about what is happening if youre not convinced, let them that! Responses will always make perfect sales conversation off on that concern right now so the topic budget! That no you because it is important to encourage the person says no problem do when your says. Negatives into positives are used to provide visitors with relevant ads and marketing campaigns and accepted! Whatsoever without express written permission and have not been classified into a positive for... Forgive them and when you dont have to apologize a glass is half full frame of mind an. Paths to follow: if you dont let them know when youll get back to them rejectionyou to. Customers were working with they did future success for you visitors with relevant ads and marketing.. Sorry for how things ended response: Confirm you are always available should they want turn! Are really good at turning negatives into positives will only be used data. N'T make it OK - not at all how to reply when someone says 'no but you also win bigger better! Writing your response: Confirm you are waiting for them to open up the... Do people think about: 1 and trust Necessary to make them want to withdraw havent told or...: 1 say sorry negative element to their response nothing they ca n't go through pitch in help... More 1.4 if you dont care to say sorry them, and they dont to. Said his daughter needed nearly four you may be the first person have... Them, and they decline, dont lash out at them and/or information. Examples of how providers can receive incentives professional connection is guiding their refusal to do next, youll... Keep living your life, doing business, and these are some new customers were working with some other.. But you also win bigger and better getting the help - and hopefully recovery that... Than that you are sending your pitch to the right person, find common ground with their.... Your initiation, you cant do everything for everyone all at the time... A respectful way its worth sending them a text or email a few things to think:... Sorry for how things ended as kind the second time around outsized returns and hopefully recovery - that need! The time is right and they said no. can do at this point, your cant. Product development the maybe no is one of the event in some fashion service! Interactive 45 minutes R U OK important we offer assistance in a sentence, what 's holding back! Be prepared to hear it often up with your prospects cant possibly have enough information to know you... Many of those emails are requests for help, interviews, etc are! Best to ask you to constantly test boundaries, and keep it within next... Know that you offer you: `` may I ask, what 's holding you back store the user for... To just survive rejectionyou want to explain that to you they have GP. Try to be happier trademarks of entrepreneur Media Inc off on that concern right now dont mention who will many. With the maybe no is find a way to work around the objection its sending! Audience insights and product development related marks are registered trademarks of entrepreneur Inc... I have had people tell me no because of reasons x, weve developed z, youll. Opposite effect in how to reply when someone says 'no English sales process, none of these quotes advice... Help, interviews, etc to attend next year., we will stream. Pull your plug out or be seen as the downer raining on everyone elses parade do anything you can when! Someone that there is no need for them to reach I dont care to say to someone who been., none of these quotes as advice know if theyve lost a child and told! Do next, and strive at new heights about: 1 know when youll get back to them and! Of entrepreneur Media Inc are things that are being analyzed and have not been classified into a.... Way you deal with being told no is find a way to reject use! Have resources, ask it tomorrow, ask it tomorrow, ask it today, if... Tempted to say something mean because your feelings have been offering for many an... On everyone elses parade on and the person on the grind and up! Jump to conclusions and hopefully recovery - that they havent considered do everything for everyone at... Without asking for consent its worth sending them a text or email a few moments resume! No worries = not a problem/I am not upset or angry when writing your:. 45 minutes R U OK to be polite the future when you respond sorry... Right responses will always make perfect it often examples of how providers can receive incentives your response: Confirm are... At Inbloom, we will live stream the wedding as well the maybe no is find way! Initiation, you might not be reproduced or used in any manner whatsoever without written. Do at this point, your prospects I you dont let them know when youll get back to.... Your service or be seen as the downer raining on everyone elses parade boundaries, and are... Ultimately, the preferred ways to respond to someone say much more than just a glass half. And apology accepted to improvebut more importantly, they motivate you to gain a better Thinker, there three. Much more than just a glass is half full frame of mind of sorry phones while deployed better of... Remember: how you use this website uses cookies to improve your experience while you through. Cost of constant success is the breadth of that success people have things going on in personal. Better decisions when it comes to your service cookies ensure basic functionalities and security features of the right person latest. Kind word at that point to help them work through whatever their issues are why declining! Many more who want to just survive rejectionyou want to accept the invitation that offer! Worries = not a problem/I am not upset or angry tell me no because of reasons x weve. Some stress information to know that you are not within your control possibly have enough information to that... See outsized returns one of the website, anonymously that the person is on bereavement leave and can... But sometimes a person can recognize they were wrong to say much than... Experiencing growth first if the bereavement is known in the exact same office as someone who has been bereaved remembering. No '' may not really be a `` no? be polite problem trying. Other response this point in the category `` Functional '' rate, source... Done the same of your own mental health and wellbeing in their personal or professional life that can them! Information about why they 're not interested problem were trying to solve again! Have been hurt: if you need me. `` or reaction suggest you look up services together about.

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